Banca NEO, NEO Dash, NEO Crypto Cards & AML Process (16/12/2022)
NEO News - December 16th, 2022
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Last updated
NEO News - December 16th, 2022
Last updated
As we announced last week, every Friday My NEO Group publishes, in the NEO NEWS section, a report of the activities carried out during the week and the new features planned.
Voting will be open from Saturday December 17, at 6pm Italia time, until Monday 6pm Italia time. At the end of this vote, My NEO Group will implement the services that the majority of the community will have chosen.
Do not miss these incredible advantages reserved for you who are already a member and which will ensure you a year 2023 full of NRT and many news. Ask your sponsor for more details on how to join this unique initiative.
We are happy to announce that NEO Exchange is now officially available for trading in the United States in partnership with Guardarian!
More than 300 cryptocurrencies available: With the largest number of currencies among its competitors, NEO Exchange allows you to buy over 300 different cryptos! This includes all-time favorites like Bitcoin or Ethereum, all major stablecoins like USDC or USDT, as well as many new coins and tokens. Meme coins included too. 😉.
Easy card payments From now on, you can make purchases with NEO Exchange using your credit or debit card. We accept Visa and Mastercard. 💳
We are also already working on adding other payment methods, such as bank transfers and more. Subscribe to our social networks to stay informed about it.
Supported in 40 states 🇺🇲 Although we hope to one day cover the entire United States, NEO Exchange services will currently be available in 40 US states.
Here are the states that are currently NOT supported:
Alabama
Alaska
Hawaii
Nevada
New Mexico
New York
Rhode Island
South Dakota
Vermont
Washington
Outstanding security Of course, we can’t go without mentioning the outstanding security and customer support on our platform. 😌
My NEO Group with Guardarian uses super-solid KYC and AML policies to ensure the safety of your assets. All transactions are protected with a quick-but-effective security verification, so we can rule out suspicious or fraudulent activities before these can happen. 🛡️
As you know, the protection of our users' funds, the fight against money laundering and all KYC/KYB processes are things taken very seriously for all My NEO Group platforms and will always be our priority and we will make sure to always be at the Avant Garde in this field.
And we are very proud to officially announce that thanks to the new partnerships concluded in the last months, My NEO Group can offer these services with the new license on the prevention of money laundering and terrorist financing under the new Estonian law (the company is the first company in the world to have obtained this new license in September 2022).
Author's note: Existing firms also had to renew their licenses under the new Estonian law, which took effect in March. The challenge of complying with the new hurdles, which include requirements to hold minimum levels of capital and to have dedicated compliance officers, has led the number of registered firms to plummet from 381 in December to 177.
In order to be able to provide you with ever faster answers and solutions, we invite you to provide in your support requests:
- Full Name - Email used for your account - Platform for which you need support (Banca NEO, NEO Dash, NEO X....) - NEO Circle ID (if you are a member) - Precise description of the problem encountered - Screenshot and/or video recording of your screen.
Regarding , the NEO Dash IT team has also worked very hard all week to resolve the various bugs reported and a new version will be posted tomorrow 8:00pm GMT+1.
We are proud to announce that the "SEPA instant" service will be activated at the end of January 2023 for all Banca NEO account holders. This new service will allow users to be able to send and receive instant bank transfers in the SEPA zone!
As we announced in our message of December 12, during the last weeks, My NEO Group, has collected comments and feedback from the most active members of the community of , concerning the things which could be improved and new features that the community would like to implement. As we said, the members of the Board of My NEO Group have selected 3 of the most interesting ideas and these ideas will be submitted to a vote by the whole community, starting tomorrow evening, on the facebook or Linkedin page of My NEO Group, the vote link will be sent to you tomorrow at the beginning of the afternoon.
So, if you live in one of these states, be sure to follow us on social pages to be notified when is available for you. 💪
And if you are ever to encounter any issues with your order, you can rely on our . Our experts will answer your questions and help you with any problems at any stage of the transaction process. 💪
As indicated in the of My NEO Group, we will launch at the end of January, the service which will allow our users to obtain a Visa debit card (virtual and plactic), which can be connected to their crypto wallet for their everyday purchases. A "High Risk" IBAN, which allows it to be used for sectors of activity such as crypto, gambling, etc., will also be available. In the following weeks after the launch we will also activate the possibility for our users to connect their Visa card to and Google Pay, in order to make it ever easier and faster to use their crypto.
We remind you that if you need support for one of the My NEO Group platforms, whether for , , , , , or any other platform, it is imperative to contact the dedicated support directly. For security and privacy reasons, you must make the request yourself directly to the dedicated support.
You have different channels of communication with the support at your disposal, by email, by or by ticketing. All contact details are available in the section.
