Account Deactivation

Account Deactivation

Steps to Deactivate Your Account

If you have decided to no longer be a part of the My NEO Group community, you can request the account closure.

First and most important step is to withdraw all your funds from your NEO Dash or NEO X profile.

Once that is done, you have to send an email to [email protected]

  • Email subject: Account Closure

  • Message: I (NAME SURNAME), verify that I have withdrawn all of my valuable funds from the NEO Dash and NEO X platform and would like to close my account and stop all my activity in My NEO Group.

Your account will be closed within the next 72 hours.

Last updated


My NEO Group Trust - 2023